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Very Hot Topic (More than 100 Replies) Forum Stuff (Read 234006 times)
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Re: Forum Stuff
Reply #60 - Aug 11th, 2007 at 9:00pm
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Hey Bob...anytime this week is good for me to go up to K-Zoo so just get in touch whenever you're free.

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Re: Forum Stuff
Reply #61 - Mar 4th, 2008 at 5:04pm
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The forum will be going down for about 20 minutes tonight so I can install another gigabyte of RAM.  I'm going to defragment the system drive once I get it back up and running, so expect some sluggishness later tonight.

Hopefully this will help reduce the overall slowness of the forum.

-b0b
(...loves how cheap PC3200 is these days.)
  

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Re: Forum Stuff
Reply #62 - Mar 4th, 2008 at 8:30pm
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Screw it.  I'll do it tomorrow.

-b0b
(...thinks it is actually the Interweb connection.)
  

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Re: Forum Stuff
Reply #63 - Mar 5th, 2008 at 8:31am
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Quote:
Screw it.  I'll do it tomorrow.



That's the spirit!
  
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Re: Forum Stuff
Reply #64 - Mar 11th, 2008 at 8:45am
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The problem is definitely related to the Interweb connection, not the server.  I'm going to troubleshoot the problem after work tonight so expect an hour of downtime between 6:00pm and 10:00pm.

I'm going to replace the slightly damaged cable between the wall and the modem tonight and move it into the network rack.  I highly doubt that's the problem, but I want to eliminate that issue before I call Comcast and sit on hold until the sun shrinks into a small black sphere the size of a walnut. 

I'm also going to pop an extra gigabyte of memory into the server to keep Exchange 2003 happy.  It's one hell of a memory hog, considering I only have a handful of mailboxes on it.

Once all of this is done, I'll call Comcast and try to get a tech to come out tomorrow afternoon.  That should resolve the lag issues on the forum.

-b0b
(...thinks latency might be a sign of the Antichrist.)
  

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Re: Forum Stuff
Reply #65 - Mar 11th, 2008 at 12:16pm
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"And the lord said, 'Lo, when Bob's server begins to lag, that shall be the water breaking and the start of the birth pains for the world.  Take heart that the dragon of old shall come to kill and destroy...and takeths thou bandwidth'.  Then Peter spoke, 'Uhh lord, what's bandwidth, yo?'"

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Re: Forum Stuff
Reply #66 - Mar 12th, 2008 at 9:59am
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Well, the good news is that it isn't a server problem and it isn't a cabling issue.

The bad news is that COMCAST IS #@$^%#$^ INCOMPETENT.  I spent over an hour on the phone last night trying to get them to fix my connection.  During that time, I got disconnected twice, pushed into a voicemail box once, and never, ever got to talk to a business rep.

I'm sitting on hold once again this morning, so I'll let you guys know what I find out.

In case you're interested in the technical details, I spent some time troubleshooting the problem yesterday.  Their nearest router is dropping packets like crazy.  15-20% packet loss with an additional 3-5% packet corruption.  That's why the forum is loading so incredibly slowly.  If I can get a speed test to load, I'm getting 800Kbps up and down, even though I'm paying for 8Mb/1Mb.

-b0b
(...needs to choke someone.)
  

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Re: Forum Stuff
Reply #67 - Mar 12th, 2008 at 10:32am
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I swear, if I hear "It's not complex, it's Comcast!" one more time, I'm going to scream.

-b0b
(...stupid hold music.)
  

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Re: Forum Stuff
Reply #68 - Mar 12th, 2008 at 10:43am
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The Comcast technician should be on-site tomorrow afternoon.  Assuming they don't send out another moron that wipes out the NAT table on the edge router, the connection should be fixed by 5:00pm.

-b0b
(...makes a mental note to backup the NAT table.)
  

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Re: Forum Stuff
Reply #69 - Mar 12th, 2008 at 11:28am
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I have a kinda Verizon story...but it no way compares to the stupidity of Comcast.

Back in the days of dial up we got two phone lines for the house since we were online so long, it being dial up and all.  I only got around to canceling the second phone line and transferring the DSL to our main line.  This happened in October and we disconnected the second line completely.  That means we ran all of Nov, Dec, Jan, and Feb fine with the DSL on the main line and being billed just fine.

Yesterday we received an email that looked legit, but in today's world I am never not paranoid.  Anywho it turns out it was legit, and the bill got fixed to the old second line number and they were unable to charge us for the DSL.  The good thing, among many things, that I like about Verizon is that they didn't shut off our service.

I'm still wondering how from four months all can be fine and another something changes to a service we haven't had in five months.

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Re: Forum Stuff
Reply #70 - Mar 13th, 2008 at 1:21pm
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Wow, I hope the technician calls.  I'm up to 17% packet loss again and the forum is crawling.

-b0b
(...shakes his fist in righteous anger.)
  

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Re: Forum Stuff
Reply #71 - Mar 13th, 2008 at 8:49pm
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In case you guys are wondering, the Comcast guy showed up today.  Not only did he not fix the problem, but things are noticeably worse now that he came out.  Another tech will be here tomorrow.

-b0b
(...is pissed.)
  

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Re: Forum Stuff
Reply #72 - Mar 13th, 2008 at 9:54pm
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I swear, I am incredibly close to telling Comcast to blow me.  I'm a fairly patient guy, but I've frickin' had it.

In case any of you were wondering why the site has been down completely for the entire evening, Comcast swapped out my router this afternoon and forgot to forward my static IP to the new router.

Of course, their offices are already closed, so I can't get anyone to change it until tomorrow morning.  I've forward TWNCommunications.Net and GeekCrew.Net to the new IP address until they can get their shit together.

If Comcast had any real competition around here, I would tell them to get their equipment out of my house before I set it ablaze.

-b0b
(...is ready to break something.)
  

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Re: Forum Stuff
Reply #73 - Mar 13th, 2008 at 10:23pm
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Verizon doesn't reach you?  I know I'm close, less than a mile away, but I figured they'd be competing big with Comcast seeing as Comcast's officers are less than a mile from Verizon's.

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Re: Forum Stuff
Reply #74 - Mar 14th, 2008 at 8:24am
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You can't really host a web server on DSL, unfortunately.

-b0b
(...sighs.)
  

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