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b0b
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Verizon/Frontier Scam
Jan 30th, 2011 at 9:53am
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Since we all live vaguely in the same area, I thought I'd give you guys a heads up.  My NC Frontier (formerly Verizon) bill for my home phone nearly doubled this month.  When I checked it out, I saw two fraudulent transactions from Payment One, who was billing on behalf of "Internet Commerce Co".  Of course, I've never heard of Payment One or Internet Commerce Co., and I certainly haven't received any benefits from my supposed subscription.

I called NC Frontier who basically told me "tough cookies."  Every bad thing I've heard about their customer service is absolutely true.  They told me I had to call the fraudulent company and nicely ask for a refund.  Mind you, this is a company that is scamming me, so my expectation of them doing the Right Thing™ is slim to nil.

Supposedly, I signed up for this service in December using my 409 Thomas Street address (we moved in 05/2008) and an e-mail address of DouglasAKline@Yahoo.com.  That makes sense, right?






-b0b
(...grrr!)
  

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The_Fat_Man
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Re: Verizon/Frontier Scam
Reply #1 - Jan 30th, 2011 at 2:13pm
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Call and cancel that bitch.  Who uses home phones anyways? This is 2011.  Also, that doesn't seem right, if the charges appeared on a NC Frontier bill, then they should be held responsible for it.
  
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spanky
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Re: Verizon/Frontier Scam
Reply #2 - Jan 31st, 2011 at 10:27am
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Yeah, wish there was a company out there that wouldn't pull that.  (was really hoping for verizon as I am looking to get fios when it is available here.)

Att has upped my bill by $5 for the last three months.  (one of those was an introductory offer.  Another was a HD tax for MI now?  And the last was tough, just pay what we tell you.)
  
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Stick
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Re: Verizon/Frontier Scam
Reply #3 - Feb 10th, 2011 at 1:58pm
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Yeah I signed up for ATT DSL service and their promotional wording was so complicated that I had to call them and ask how much I would be paying total after 12 months of service. They couldn't even answer that question. I was having two credit cards billed every month. One for $20 and one for $45. Then I get credited for the next few months and my amount owed is -$35. I've never been to a goat rodeo...
  
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